Cookies Policy | Velvet Spins Casino

1. What cookies are

Cookies are small text files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or across later visits. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may be linked with personal information held about you.

We may also use similar technologies, such as pixels, tags, local storage and software development tools. These technologies can perform functions similar to cookies, including remembering preferences, measuring website use and helping us understand how visitors interact with our services. In this policy, we use the term cookies to refer to cookies and similar technologies unless stated otherwise.

Some cookies may be placed by us, while others may be placed by service providers that support our website, security, analytics, communications or other online functions. These third parties may process information collected through their technologies in accordance with their own privacy information and applicable requirements.

2. How we may use cookies

Cookies may be used for several purposes. The types and purposes of cookies used on a particular page may change as our website, services and technical systems develop. Cookies may help Velvet Spins Casino to provide a secure, reliable and convenient online experience.

Strictly necessary cookies

These cookies may be required for the basic operation of the website. They can support account access, session management, security controls, fraud prevention, transaction processes, age or identity checks where applicable, and other functions that you request. Without these cookies, parts of the website may not work correctly or may be unavailable.

Preference and functionality cookies

These cookies may remember choices you make, such as language, display settings, region, accessibility preferences or other options. They can help provide a more consistent experience and reduce the need to enter the same information each time you return. If you disable these cookies, some preferences may not be saved.

Performance and analytics cookies

These cookies may collect information about how visitors use our website, including which pages are viewed, how visitors move through the site, whether pages load correctly and whether an error occurs. The information may be used in an aggregated or otherwise limited form to monitor performance, improve content, test features and understand general usage patterns.

Security and compliance cookies

Cookies may support measures designed to protect accounts, transactions and the website from misuse. They may also help us apply legal, regulatory, responsible gambling and operational controls. These cookies can assist with detecting unusual activity, maintaining audit information and applying access or service restrictions where required.

Advertising and marketing cookies

Where permitted and where you provide any required consent, cookies may be used to measure marketing activity, limit repeated advertising, understand campaign performance or present information that may be more relevant to your interests. Marketing cookies may be placed by us or by selected service providers. We do not use cookies to avoid or replace responsible gambling requirements.

3. Your cookie choices

When you first visit our website, you may be shown a cookie notice or consent tool. Where required, this tool allows you to accept optional cookies, reject them or select particular categories. Strictly necessary cookies may continue to operate because they are needed to provide a service or feature that you request, or to maintain website security and compliance.

You can usually change your preferences by using the cookie settings available on the website. You may also manage cookies through the settings of your web browser or device. Browser controls can allow you to block cookies, delete stored cookies, receive a warning before a cookie is placed or restrict certain types of tracking technology.

If you disable or delete cookies, some website functions may not operate as intended. You may be signed out, lose saved preferences, need to repeat certain steps or be unable to access features that depend on cookies. Blocking cookies may not remove all forms of data collection, particularly where other technologies or information are used for security, legal or operational purposes.

Review the cookie notice or preference centre when it is displayed.
Use your browser or device settings to block, delete or restrict cookies.
Keep in mind that settings may apply only to the browser or device on which they are changed.
Review preferences again if you use a different device, browser or private browsing mode.
Contact us through the available website channel if you need general information about cookie choices.

Your choices may not take effect immediately in every system, and some cookies may remain until they expire or are deleted from your device. If a third-party service places a cookie, you may also need to use that provider’s own controls or privacy options.

4. Information collected through cookies and related matters

Depending on the technology used, information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, referring website, pages viewed, links selected, session information, dates and times of activity, and technical information about how the website operates. We may combine this information with information you provide or information generated when you use our services.

We may use cookie information to maintain sessions, remember settings, support customer service, investigate technical problems, monitor security, prevent fraud, meet legal obligations and improve our products and website. We may also use aggregated or de-identified information for reporting and analysis. We aim to handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy.

Cookies may remain on your device for different periods. Session cookies are generally removed when you close your browser, while persistent cookies may remain until they expire or are deleted. The retention period depends on the purpose of the cookie, the settings used and the systems that place it. We may update the types of cookies used as our website and services change.

Our website may contain links to third-party websites, platforms or services. This Cookies Policy does not control the privacy or cookie practices of those third parties. You should review the relevant information provided by each third party before using its service or accepting its cookies. We are not responsible for content, security or privacy practices outside our website.

Updates to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, our website, our services, legal requirements or the way cookies are used. The updated version will be published on this page, together with a revised effective date where appropriate. You should check this page periodically so that you remain informed about our current approach.

Questions and privacy requests

If you have a question about this policy, cookie preferences or the handling of your personal information, please use the contact or support channel made available on the Velvet Spins Casino website. Requests concerning access, correction or other privacy rights may be handled in accordance with applicable law, our Privacy Policy and any identity verification requirements.